Terms of Service

1. Scope of these terms

These terms govern your use of the Wellfit4u website, including the public storefront, checkout, customer account area, subscription-management features, order-confirmation pages, promotional content, and all related transactional and marketing communications. By accessing the site, browsing any page, placing an order, or interacting with any feature, you agree to these terms in full.

2. Store model

Wellfit currently operates as a supplement storefront centered on Wellfit Creatine Gummies. The store may offer one-time purchases and prepaid subscription options. Product descriptions, availability, delivery options, and pricing displayed at checkout form part of the purchase offer for that order. We reserve the right to modify our product catalog, introduce new products, discontinue existing ones, adjust pricing, and change promotional offers at any time without prior notice.

3. Accounts and verification

You may create a customer account manually, or one may be created automatically after a successful purchase so the order can be linked to your customer profile. You are responsible for keeping your email, password, and other account details accurate and secure. Some account states may remain unverified until the email-verification flow is completed. We reserve the right to suspend or terminate accounts that appear fraudulent, inactive for extended periods, or in violation of these terms.

4. Pricing, currency, and payment

All storefront pricing is shown in EUR. Payment processing is handled by Stripe. A checkout is not complete until the payment is successfully confirmed and the order has been accepted by our system. Delivery charges and prepaid subscription totals shown during checkout are part of the total price you authorize. Prices are subject to change and may vary based on promotions, geographic region, or purchasing context.

5. Order confirmation, invoices, and communications

After a successful purchase, we may send order-confirmation emails, verification emails, password-reset emails, invoice or receipt emails, delivery updates, and follow-up communications. We may also generate a PDF invoice or receipt and attach it to the order record. By placing an order, you consent to receive these transactional communications. It is your responsibility to provide a valid email address and to contact support if you do not receive the expected order communications.

6. Delivery and fulfillment

Delivery city, provider, and pricing are determined by the active checkout configuration. Delivery timelines are estimates, not guarantees. External carrier delays, route interruptions, customs or regulatory checks, and other events outside our reasonable control may affect fulfillment timing.

7. Subscription plans

If you purchase a prepaid subscription, the plan duration, shipment schedule, and total pricing shown at checkout and in your account govern that subscription. Future shipment address updates may be possible before fulfillment begins, but not every change can be applied once a shipment is already locked for dispatch.

8. Data collection, analytics, and site improvement

By using this website, you acknowledge and agree that we may collect, process, and analyze data about your interactions with the site for the purposes of improving user experience, understanding customer behavior, and optimizing our services. This includes but is not limited to:

• Usage metrics and analytics: page views, session duration, click patterns, scroll depth, navigation paths, conversion funnels, bounce rates, and feature engagement.
• User journey tracking: the sequence of pages visited, products viewed, cart interactions, checkout progress and abandonment, and return visits.
• Device and technical data: browser type, operating system, screen resolution, viewport size, connection speed, referring URLs, and geographic region derived from IP address.
• Engagement and interaction data: button clicks, form interactions, search queries, filter usage, time spent on specific sections, hover behavior, and feature adoption patterns.
• Performance and quality data: page load times, error rates, API response times, and client-side diagnostic signals used to monitor and improve site reliability.

This data may be collected through first-party analytics tools, server logs, cookies, browser APIs, and similar technologies. Data may be aggregated and analyzed in both real-time and retrospective contexts. We may use this data to generate internal reports, statistical models, and business intelligence that informs product development, marketing strategy, and operational decisions.

9. Marketing, personalization, and targeted content

We reserve the right to use collected data to deliver personalized content, product recommendations, promotional materials, and targeted marketing communications. This may include:

• Tailoring on-site content, banners, and product suggestions based on browsing history, purchase history, or inferred preferences.
• Sending marketing emails, newsletters, promotional offers, and re-engagement campaigns to email addresses provided during checkout, account creation, or newsletter signup.
• Segmenting customers into groups based on purchase behavior, engagement patterns, geographic location, or other attributes for the purpose of targeted outreach.
• Conducting A/B tests, multivariate experiments, and feature experiments to optimize conversion rates, user interface design, and messaging effectiveness.
• Using anonymized or aggregated data for audience modeling, lookalike targeting, and advertising optimization on third-party platforms.

You may opt out of non-transactional marketing communications at any time by using the unsubscribe link provided in each email or by contacting us directly.

10. Intellectual property and content

All content on this website, including text, images, graphics, logos, product photography, UI design, code, and documentation, is the property of Wellfit or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without prior written consent.

11. Product-use disclaimer

Wellfit products are supplements, not medicines. Content on the site is for general informational and commercial purposes only and does not replace medical advice. You should review the ingredients and consult a qualified healthcare professional before using any supplement if you are pregnant, nursing, have a medical condition, or take medication. Individual results may vary.

12. Returns, refunds, and support

If you need help with an order, account, invoice, or subscription, contact us promptly. Any return, refund, withdrawal, or cancellation right depends on applicable law, the condition of the goods, whether a shipment has already entered fulfillment, and any health or hygiene limitations that apply to supplements.

13. Maintenance mode and availability

We may temporarily suspend public access to the storefront for maintenance, security work, or incident response. During that time, public pages or customer-facing APIs may be unavailable while essential administrative, health, or webhook endpoints remain active. We do not guarantee uninterrupted access to the site and are not liable for any losses arising from temporary unavailability.

14. Acceptable use

You may not use the site to abuse checkout, verification, or password-reset features, interfere with payment flows, scrape or copy protected content at scale, probe for vulnerabilities, use automated tools to access the site in a manner that degrades performance for other users, or attempt unauthorized access to any customer or admin system.

15. Third-party services and integrations

The site relies on third-party services including payment processors, hosting providers, email delivery services, analytics platforms, and content delivery networks. Your use of the site may be subject to the terms and privacy policies of these third-party services. We are not responsible for the practices of third-party service providers.

16. Limitation of liability

To the fullest extent permitted by applicable law, Wellfit, its operators, affiliates, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, goodwill, or business opportunity arising from your use of the site, purchase of products, reliance on any content, or inability to access the service. Our total liability for any claim arising from these terms shall not exceed the amount you paid for the specific order giving rise to the claim.

17. Changes to these terms

We may update the site, product information, account features, legal pages, and operational workflows as the service evolves. We reserve the right to modify these terms at any time. Changes take effect upon posting to the site. Your continued use of the site after changes are posted constitutes acceptance of the revised terms. We encourage you to review these terms periodically.

18. Governing law

These terms are governed by and construed in accordance with applicable law. Any disputes arising from these terms or your use of the site shall be resolved in accordance with the dispute resolution mechanisms available under applicable law.

19. Contact

Questions about these terms can be sent to info@wellfit4you.com.